Get In Touch
+880 19965-68331
eloraa.official@gmail.com
Mirpur 10, Kazipara Metro Station, Al Aqsa Mosque Road. Dhaka 1216.
Frequently Asked Question!
Orders
Choose your product, add it to cart, and complete checkout. You’ll receive an order confirmation after placing your order.
Yes. You can place an order via DM. Our team will guide you through the process.
If your order hasn’t been shipped yet, we may be able to update or cancel it. Please contact us as soon as possible.
Delivery
Yes. We deliver all over Bangladesh.
Delivery usually takes 2–4 working days depending on your location
Delivery charge varies by location and will be shown at checkout.
Yes. Once shipped, you’ll receive tracking details (if available).
Payment
Returns & Exchanges
Yes, returns may be accepted in specific cases (damaged or wrong item delivered). Please contact us within 24 hours of receiving your order.
Exchanges are possible depending on stock availability. Please contact us with your order details.
Products that are used, damaged after delivery, or not in original condition may not be eligible
Product & Care
Support
Wholesale / Collaboration (Optional)
Yes. For bulk orders or collaborations, please contact us with details.