Terms and Conditions

Effective Date: [current_date]
Website: www.eloraa.com.bd
Business Name: Elorra
1) Acceptance of Terms
By accessing or using our website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website.
2) About Elorra
Elorra is a Bangladesh-based fashion and lifestyle accessories brand. We sell products through our website and social platforms.
3) Product Information
We aim to display accurate product information including images, descriptions, pricing, and availability. However, slight variations in color or appearance may occur due to lighting, photography, and screen settings.
4) Pricing & Payments
All prices are shown in BDT (Bangladeshi Taka). Prices may change without prior notice.
We accept available payment methods shown at checkout, including bKash, Nagad, cards, and other supported gateways.
5) Cash on Delivery (COD)
Cash on Delivery (COD) may be available for selected locations and orders. Elorra reserves the right to approve or decline COD based on delivery risk, order history, or location limitations.
6) Order Confirmation
After placing an order, you will receive an order confirmation via website/email/SMS (where applicable). An order is considered confirmed only after it is accepted and processed by our team.
7) Order Changes & Cancellation
If your order has not been shipped, we may allow changes or cancellation. Please contact us as soon as possible. Once shipped, the order cannot be cancelled.
8) Shipping & Delivery
We deliver nationwide in Bangladesh. Estimated delivery time is usually 2–4 working days, depending on location and operational conditions. Delivery times may vary during campaigns, holidays, or unexpected disruptions.